Warranty and returns
It didn't arrive as expected. Can I return it?
Yes, you can return the product within 15 days of receiving it, or 30 days if it's a soil-free gardening kit such as NFT garden kits or Towers.
If you have any questions, please contact us by phone, instant messaging, or email, and we'll help you resolve the issue.
How does the warranty work?
We offer warranties depending on the product you purchase. Warranties cover manufacturing defects or malfunctions. They do not cover problems caused by improper use or care of the product. If you have any questions, please contact us by phone, instant messaging, or email, and we will help you resolve the issue.
I have the product, but I want to return it.
Don't worry, you have 15 to 30 days from receipt, depending on the product, to return it.
Contact us by phone, instant messaging, or email, and we'll help you resolve the issue.